+ We propose different delivery, engagement & pricing models.
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After 15 years’ experience in the BPO & ITO industry, learning multitude of processes, Stéphane decided to focus on one “pure player” process with a unique selling value proposition.
His strong experience in the Call Centre industry from the Philippines, Indian Ocean and Eastern Europe countries gives us a strong knowledge for implementing quality processes on the operations & a strategy to follow for our live chat support business.
Charlene is a sales representative with 10 years’ in the Call Centre industry from the USA. She decided to move to the offshore/nearshore world a few years ago and joined our team based in Belgrade.
She is responsible of the North American, Canadian and British customers and speaks fluent English, French and Dutch.
William is a truly enthusiastic person and a strong sales manager with 6 years’ experience in the BPO industry.
As a business developer for the French market, he manages the implementation of live chat support & live chat team in the following markets: France, Benelux, Switzerland and Quebec.
He is a native French speaker and fluent in English.